Surpass Hosting

Bandwidth Policy

 

Dedicated Server Bandwidth Usage

All dedicated and co-located servers are given access to bandwidth graphs which are updated in five minute intervals. These graphs are located in the client access area referred to as DECC (Dedicated Engineering Control Center). All bandwidth billing is exclusively calculated based on the graphs provided in DECC.

All leased and co-located server plans include a specific continuous allocated data transfer rate. Depending on the plan that you have the bandwidth usage included may vary. For example purposes, a plan with an allocated bandwidth of 1,500 GB of data transfer monthly is equivalent to a transfer rate of 4.5 Mbps in a 30-day calendar month. If your monthly usage exceeds the bandwidth transfer rate of 4.5 Mbps within your monthly billing cycle, you will be billed for overages exceeding 4.5 Mbps based on 95th percentile metering. In accordance to these terms of service, you are liable and agree to pay such overages at the rate of $75.00 per 1 Mbps of bandwidth.

Example:

Bandwidth Allocation 4.5 Mbps
Bandwidth used for x month = 5.0 Mbps (based 95th percentile metering)
Bandwidth overages = 5.0 Mbps - 4.5 Mbps = 0.5 Mbps
0.5 Mbps x $75.00/Mbps = $37.50

If you anticipate high bandwidth usage, please contact our sales department via our help desk for further information on the availability of other plans with higher bandwidth allocations for lower rates.

Note: For calculation purposes, our accounting system defines one month as 30 days. Based on this definition the rate of 1 Mbps of continuous data transfer in a one month period is approximately 333.33 GB of bandwidth a month.

Further in-depth information on 95th percentile metering may be found on the following site: en.wikipedia.org/wiki/Burstable_billing.

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