Cancellation

All cancellation requests are processed within 72 hours. You have 24 hours to withdraw the request. If you do not withdraw the request within 24 hours, we cannot guarantee that your account will stay online.

You must cancel at least 5 days before your next billing cycle. If you cancel after your account is billed we cannot offer any refund. If you wish to cancel because of price, please allow us to match or even beat the price. Submit a support ticket to the sales department for a price match.

If you are cancelling because you are not happy with the level of service, please allow us to correct the issue.

We thank you for your business and we hope to have you back soon.

 

Cancellation Form

Fields marked with an asterisk (*) are required.

First Name*

Last Name*

Company

Email Address*

Domain Name/Server IP*

cP Username*

Name on card*

PayPal Address

Please let us know why you are cancelling. Are you moving to another company? If so, what host are you moving to?

If your domain is currently registered with us, would you like to keep the domain registration active?

Yes No

Type surpass in the following box. This is to deter spam robots.*

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